Terms of Service

By creating an account or using Nexelia ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

Nexelia is an AI-powered study platform for Cambridge A-Level students. The Service includes structured course content (MCQs, flashcards, exam questions, interactive slides), an AI tutor, a personalised study coach, progress tracking, and community resources.

• You must provide accurate information when creating your account.
• You are responsible for maintaining the security of your account credentials.
• You must be at least 13 years old to create an account.
• One account per person. Account sharing is not permitted.

You agree not to:

• Use the Service for any unlawful purpose.
• Attempt to reverse-engineer, scrape, or extract content from the platform.
• Share, redistribute, or commercially exploit Nexelia content.
• Use automated tools (bots, scrapers) to access the Service.
• Abuse the AI tutor or study coach by submitting harmful, offensive, or spam content.
• Circumvent usage limits, access controls, or payment requirements.

• Nexelia offers free and paid tiers. Paid subscriptions are billed in EUR on a monthly or annual basis.
• Per-subject purchases grant permanent access to that subject's content.
• All payments are processed securely by Stripe.
• Prices are displayed inclusive of applicable taxes.
• Subscriptions automatically renew unless cancelled before the renewal date.

• You can cancel your subscription at any time from your account settings or Stripe billing portal.
• Cancellation takes effect at the end of the current billing period — you retain access until then.
• Refunds are considered on a case-by-case basis within 14 days of purchase. Contact us at main@nexeliaacademy.com.
• Per-subject purchases are non-refundable once content has been accessed.

All content on Nexelia — including questions, flashcards, slides, mark schemes, explanations, and AI-generated study plans — is owned by Nexelia Ltd or licensed to us. You may use this content for personal study purposes only. You may not copy, share, sell, or redistribute any content.

The AI tutor and study coach use Google Gemini to generate responses. While we strive for accuracy, AI-generated content may occasionally contain errors. Nexelia does not guarantee the accuracy of AI responses and they should not be treated as a substitute for official textbooks, mark schemes, or teacher guidance. Always verify critical information with your course materials.

Users may upload study resources to the community section. You retain ownership of content you upload but grant Nexelia a licence to host and distribute it within the platform. Nexelia reserves the right to remove any content that violates these terms or is reported as inappropriate.

Nexelia is provided "as is" without warranty of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to exam results, lost study data, or service interruptions. Our total liability is limited to the amount you have paid to us in the 12 months preceding the claim.

We reserve the right to suspend or terminate your account if you violate these terms. You may delete your account at any time from account settings, which will permanently remove all your data.

These terms are governed by the laws of Spain. Any disputes shall be resolved in the courts of Malaga, Spain. For users in the European Union, nothing in these terms affects your rights under applicable consumer protection laws.

We may update these terms from time to time. We will notify you of material changes via email or an in-app notice. Continued use of the Service after changes constitutes acceptance.

Questions about these terms? Contact us at main@nexeliaacademy.com.